Refund policy

We strive to ensure that you are happy with your purchase. If you are not satisfied, you may request a return or exchange within the specified timeframe.

Return & Exchange Window

Returns & Exchanges are accepted within 7 days of delivery.
Items must be unused, in their original condition, and in the original packaging.
Personalized or final-sale items are not eligible for returns or exchanges.

How to Initiate a Return

Contact Customer Support:- Email us at help.alphacases@gmail.com with your order details.
Ship the Item Back:- Securely pack the item and drop it off at the nearest shipping center.

Refund Policy

Refunds are issued to the original payment method within 7 business days after we receive the returned item.
Shipping charges are non-refundable, except in cases where the return is due to our error or a defective product.

Exchange Policy

To exchange an item, follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Email - help.alphacases@gmail.com

Additional Information

Gift Returns: Items received as a gift can be returned for store credit or exchanged.
Warranty Claims: Some of our products come with a limited warranty. Contact us for more details.

For further assistance, reach out to our customer support team at help.alphacases@gmail.com